Customer Service
You may contact
Memory Foam Direct™ Customer Service by e-mail
(preferred), telephone, or regular mail.
E-mail:
sales @ memory-foam-direct.com
Telephone:
(800) 278-5004
or
(239) 594-8003
Monday - Friday
9:00 AM - 6:00 PM ET
Saturday
9:00 AM - 12:00 Noon
ET
(Leave a message if we are busy with
other callers)
Mailing
Address:
/Memory Foam Direct™
2706 South Horseshoe Drive, Suite 110
Naples, Florida 34104
IMPORTANT NOTE: Under no circumstances
will we accept delivery of any products returned to our office in
Florida -- they
must go to the factory, with the required Return Authorization
(RA) Number. Contact us for the RA Number.
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Memory Foam |
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Originally developed by NASA for the space
program, viscoelastic memory foam has evolved into a product
used in numerous high quality sleep and comfort products.

Memory foam conforms to your body,
adjusts to your movements in bed, and gives excellent
"customized support."
The result is a wonderful night's sleep.
Some customers report that they have never slept so well!
Others say that memory foam products provide
relief from back or neck pain. Of course, we do not
make medical claims for these products. All we know is
that many, many people report that memory foam products have
brought the gift of restful sleep.
Learn more about memory foam

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Guarantees |
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We confidently sell Supple-Pedic pillows and
comfort items with a
100% Satisfaction Guarantee. If for any reason you
are not completely satisfied with your memory foam products
during the first 30 nights of use, simply contact
our Customer Service Department for a Return Authorization
Number (required) and return your purchase in good condition for
a full refund (not including shipping). Note that this
guarantee does not extend to Supple-Pedic mattresses,
foundations, and mattress toppers, due to the
manufacturer's policy.
We can safely offer this guarantee because we
know you'll love the pillows and comfort items! We know you'll want to
keep them
and use them for years to come.
Learn more about Guarantees

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Lowest Prices |
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We are proud to offer a Lowest Price
Guarantee. If at the time of purchase you find a
lower price for identical memory foam products, we will
beat the price in order to win your business! Just contact
our Customer Service Department to place your order.
In addition, if you
find a lower price for identical memory foam products within
15 days after date of purchase, simply contact our Customer
Service Department to receive a refund for the difference.
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